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Shipping and Return

Shipping & Return

As most of our products are regularly stocked items, we are able to dispatch most orders on the same day before 11:00am with our express courier. Depending on your location, ETA is approximately 1-2 business days for Sydney Metro, 2-3 business days for Melbourne, Brisbane, Adelaide metro and 4-6 Perth metro areas.

Delivery Time

Any date quoted for delivery is an estimate only, and unless guaranteed by Safety Sector Pty Ltd trading as SectorCare in writing providing for liquidated damages for failure to deliver by the quoted date, SectorCare shall not be liable to the Customer for any loss or damage howsoever arising from failure to deliver on or before the quoted date. The customer shall accept and pay for products, not withstanding any failure by SectorCare to deliver by the quoted date. Safety Sector Pty Ltd is not responsible for any delays in delivering due to delays by courier service.
Goods specially ordered in, must be fully paid prior to delivery & cannot be returned or exchanged without approval from SectorCare in writing.
Delivery is charged per order, based on size and weight. During checkout, you will need to calculate shipping. Please select the area that best corresponds to the delivery address.
Dates given for delivery are stated in good faith but are not to be treated as a condition of the sale. No claim shall be made by the buyer on account of late delivery however caused. Late delivery shall not constitute a breach of this contract by the seller, and the buyer shall not be entitled to cancel the contract because of late delivery.

Return & Exchange

Exchange and refund are generally accepted within 30 days of item being received, items returning must be in brand new condition with its original packaging/box. If returned item is damage in transit on its way back. It cannot be exchanged or refunded. SectorCare reserves all rights in determining whether returned items are in its original packaging and condition.

Damaged or Faulty Goods

In rare situations where goods received are faulty, damaged or broken, buyers are required to contact us within 7 days of receiving the item. In most circumstances, we are able to provide replacement on products free of charge when photographic evidence is supplied.